Billing Policy

The following Terms of Use constitute ADLOT's Billing Policy and apply to ALL ADLOT customers:

Payments
All charges are shown in Euro Dollars. ADLOT accepts the following types of payment:

• PayPal

• Credit Card (VISA, MasterCard, American Express, Discover)

• Debit Card / International ATM Card (VISA, MasterCard, American Express, Discover)

Billing Cycles (Terms)
ADLOT offers two Billing Cycles (terms) for hosting charges: Monthly and and Yearly (12 months). The Billing Cycle begins on the Plan Activation Date. You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal. All additional features added to an account are charged monthly. Additional items are non-refundable.

Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Important Notice
Domain name registrations and Web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your Web hosting plan only, or both your domain and hosting accounts. The cancellation or expiration of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify ADLOT that you would like to cancel your account.

Statements
ADLOT does not mail paper invoices or statements. Statements can be viewed and printed through Hosting Control Panel. Customers may elect to receive their monthly account billing statement via email. This option may be selected in Hosting Control Panel.

Reactivation
Customers that wish to reactivate a closed account will be assessed a $15.95 reactivation fee. A $89.95 fee will be assessed if ADLOT restores your data files to your reactivated account.

Hosting Plan Changes
Customers electing to change to a lower priced hosting plan on the same platform will be charged a $15.95 downgrade fee. There is no upgrade fee for upgrading to a higher priced plan, however, you will be charged any difference between the setup fee applicable to your new and former plans.

Platform Change
Customers that elect to change plans to a different operating system platform will be charged a $15.95 platform change fee.

Cancellations
Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must contact ADLOT's Billing Support via email at billing@adlot.com. Please be aware that there are no pro-rated refunds after the first 30 days of service.

Cancellation requests must be received by ADLOT a minimum of ten (10) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by ADLOT. ADLOT is unable to cancel your account effective for a future date. ADLOT will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact ADLOT as soon as possible.

ADLOT does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to ADLOT's services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. ADLOT reserves the right to cancel any account, at any time, without notice, for any reason ADLOT considers appropriate.

30-Day Money Back Guarantee
Each of ADLOT's shared hosting plans carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup fees) upon plan cancellation. The following services do not qualify for the 30 Day Money Back Guarantee: additional items and services; domain name registration; dedicated servers; items and services ordered through the reseller program; domain parking plus; and overage fees.

Refund Policy
Refunds are only available in accordance with the 30 Day Money Back Guarantee. Refunds will be provided in the same payment method of the original payment. There are no refunds offered or promised after 30 days.

Credit Card Disputes/Chargebacks
ADLOT has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment is subject to a fine, suspension and account termination at ADLOT's discretion. A charge of $15.95 per chargeback will be assessed to all accounts that receive a chargeback.

Billing/Price Changes
ADLOT's policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.